The Manage Notifications page controls who gets notified about job delivery events and how. Notifications are only available at participating stores and may not be available for all orders.
To view delivery notification contacts:
Open a customer account, select Profile from the toolbar, select BFS Account Settings from the left panel, then select Manage Notifications. The Manage Notifications Page appears.
The contact list shows each contact's name, email, assigned jobs, and notification method.
To add a notification contact:
Select Add Contact. The Add Contact form appears.
Enter the contact's First Name and Last Name (required), and optionally an Email and Phone.
Under Notification Preferences, select a method: None, Email, Email & Text, or Text.
Under Events, select which delivery events to notify on: Scheduled, Out For Delivery, Delivered, Undeliverable, Canceled.
Select the I agree to receive messages regarding the status of my jobs checkbox.
Select Save Changes.
To edit an existing contact's notification settings:
Select the pencil icon in the contact's row. The Edit User form appears.
Update the Phone number, Notification Preferences, or Events as needed. First Name, Last Name, and Email are read-only for existing contacts.
Select Save Changes.
A note at the bottom of the Edit User panel shows who last updated the contact's notification settings and when.
Note: If you're a builder looking to manage account-wide notification preferences, see Managing User Notifications or Setting Up Delivery Notifications, depending on which you need.