How do I order Home Configure for a project?
Home Configure orders are currently on pause. Sales will resume later in 2026. Submit a help desk ticket to be notified when ordering resumes.
How do I know when a project is completed?
The person who submitted the project receives an email notification when it's completed. The project is also delivered to the Configure module in myBLDR for review.
What's the capacity for Home Configure projects?
Capacity isn't a concern for standard SKU projects. For larger builders with master sets that require custom development or many plan options, the total scope needs to be evaluated and a project plan created. Submit a help desk ticket for these cases.
Can duplexes and triplexes be visualized?
Duplexes and triplexes don't qualify for the visualizer because they aren't single-family construction. These projects will be rejected if submitted.
Why was a project rejected due to square footage?
The square footage cap is 8,000 sq ft AUR. There are no exceptions. Projects over 8,000 sq ft are rejected without exception. Validate the square footage before submitting, and make sure to include garages and basements in the calculation.
How do I get products added to the catalog?
Submit a help desk ticket with the builder's specific product requests. Include any product catalogs, websites, or SKUs in the ticket.